Bad service from Vodacom

<p>I have a data contract with vodacom wich I use mainly for studying. Sometimes I go a month or so without using it. So i did not notice that the debit order bounced for two months and when i wanted to use the data i could not. I went to a vodashop they said they cant help me i will have to call 1947 free on vodacom . I called using my vodacom phone for 10 minutes there was no response. I called using a landline 201 minutes no response. </p> <p> </p> <p>I then called using 114 and the guy patched me through to the IS division. Within seconds I got an anwer from a lady who said her name was Thandeka Jacobs. She was rude when i asked to speak to her boss she said I am not going to get a different answer from her boss . I insissted, she said he is busy he will call me later. I am still waiting for the call from her boss a month or 8 weeks later. </p>