JM
Jennifer M
1 reviews | Active since Jul 2021
17 Sept 2021, 16:05
Bad service from Vodacom
I haven't been with internet for two days and when I call fibre department now, I was told my call will be fixed on Monday. It's going to take 4 days to fix my issue and that affects my work as my reason to installing the fibre was am working from home. This service is not acceptable because it disrupt my job.
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Vodacom's replyOfficial
18 Sept 2021, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2021, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team