ZA
Zahier A

1 reviews | Active since Mar 2009

02 Mar 2017, 14:48

BAD Service from Vodacom

<p>on the 01/03/2017 i upgraded my contract, Nomsundo from online called me and help with the process, she advise it will take 3 to 7 working days. on the vodacom website it states next day delivery. today is the 02/03/2017 and the order has still not gone to the warehouse. please assist it getting this resolved.</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2017, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Mar 2017, 15:01
Official

Kindly note this incident has been reviewed and addressed.

Please refer to correspondence communicated.

Warmest regards

Elroy