DJ
Danielle J

1 reviews | Active since May 2015

09 Feb 2017, 10:28

Bad service from Vodacom

<p>I have had it now with bad service I am getting from Vodacom.</p> <p> </p> <p>R2000 was taken from my account to pay for a contract that has been cancelled last June. So I had to cancel to contract once again. I was promised that I will get my moeny back on Monday at the latest. It is now Thursday and I haven't received anything yet.</p> <p> </p> <p>How long can it take to transfer moeny into my account. I am close to cancelling my contract that I have now because I can't carry on getting this bad service.</p> <p> </p> <p>I am fed up!</p>

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2017, 11:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team