JM
Justin M
1 reviews | Active since Mar 2019
01 May 2019, 09:37
Bad service from Vodacom
Can someone please explain to me why R455 was deducted from my account from contract of ********** 299 and I was told the contract will be R200 a month for 20gigs day and 20 gigs night. Also when I received my sim in March after 2 weeks receiving the sim another R193 was deducted from my account why I dont know. Can someone please explain to me what is going on. Im very frustrated because my invoices explains otherwise.
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Vodacom's replyOfficial
01 May 2019, 10:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2019, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team