Bad Service from Vodacom

<p>I have never had bad service in my life. Till last year October 2016. My first upgarde I did in Octber 2016 vodacom got it wrong and took 3 months to sort it out. On the 19/01/2017 I did my 2de upgrade ones again NO feedback from Vodacom. When you phone to ask about your upgrade vodacom tells you to hold on for 15min and longer to tell you sorry dont know what the problem is. What the hell. All I want is a new phone and someone to tell me what is going on. Will never in my life recoment Vodacom to anyone.</p> <p> </p>