SP
Sandra P

1 reviews | Active since Aug 2013

13 Sept 2018, 13:10

Bad service from vodacom

having a problem with vodacom. cant make any outgoing calls, emails,sms, etc

23 calls to date to them 5 ref. no received with no results 3 sms received to say problem was resolved without even contacting me!!

0
Replies (2)
Vodacom
Vodacom's reply13 Sept 2018, 13:17
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Oct 2018, 13:02
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Please be advised that your query has been resolved.

Regards
Vodacom Consumer Website Team