1 reviews | Active since Apr 2016
Bad service from Vodacom
No assistance from Call Centre - no personal contact. When I phoned the branch, they are very unhelpful and just refer you back to the call centre number. No way to resolve a problem unless you go into the shop although it is a matter that are advertised as possible to be resolved online or telephonically. Bad Service. Bad Attitude.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Andrea
As per our telephonic conversation today we have resolved your issue.
Regards,
Vodacom Consumer Website Team
Good day Andrea
As per our telephonic conversation today we have resolved your issue.
Regards,
Vodacom Consumer Website Team