1 reviews | Active since May 2017

10 May 2018, 17:46

Bad service from Vodacom.

They keep suspending my contract and every time we phone in to know whats going on they tell us we dont pay enough. First we phone head office to know what the correct payment must be and the told us its less then they want to charge us with so we took the contract over by my cousin and pay the amount they give us ever since. We even changed the debit order to our account.

0
Replies (2)
Vodacom
Vodacom's reply10 May 2018, 20:28
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 May 2018, 10:58
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah

Best regards,