Bad Service from Vodacom

Hi

Have a big problem with Vodacom online here, I did not approve this phone, I app**** online yes but the application was “Pending Confirmation” meaning Vodacom online was going to phone me to approve everything ,3 weeks went by and I heard nothing from Vodacom online (They said there was a back log when I called) anyway I cancelled it and told them I do not want it anymore.

I went into the Store and just took out a contract ,My consultant phoned cancellations himself and cancelled it too

A month went by and here comes the phone to my house (which was supposed to be cancelled),I phoned Vodacom again to cancel and for them to collect the phone,2 months later I still have not heard anything from Vodacom yet they are trying to debit my account which I blocked

iv been phoning in everyday and getting nowhere

The service I have been receiving is pathetic