Bad service from vodacom

Vodacom most shocking service ever and not in a good way. For the last 2 days been phoning them as my mothers number rings and then says number you have dailed does not exist. After speaking to vodacom they told me it was call forwarding that was activated. My question who activated it as my mother did not. Was confirmed that it was de-activated. Phoned worked for an hour. Phoned for the 2nd time this afternoon, now it is the mobile service, reselect vodacom test ok phone is working again. After an hour phone rings on the caller side but nothing rings on my mom side. Rings 6 times then subscriber you have dailed is not availible. Phone vodacom for the 3rd time note first time security questions are asked. Call forwarding has been activated again, they de-activate it once again and now I have asked sure somebody is not using my number *****ulantly? No can not be. Ok phone works again for an hour and stops again. Phone in again for the 4th time, call forwarding is de-activated once again, and then I get told must be phone it self not a vodacom problem. The only problem I have with this is why does call forwarding get activated every time? If it is the phone why will it work for an hour and then a new problems pops up? How can you not start asking yourself is she right can this be *****? This forth call was the 2nd and last time security questions was asked. Phoned them once again and go through all the details again, now all off a sudden there is 2 subscribtions on this number. Once again guys we did not subcribe to anything can this be somebody using this number? No it can't be and subscriptions cancelled. Note all this without verifying I am who I say Iam. Phone stops working again. Ok so this time I thought you know ****** that will get a new number, but let me phone vodacom one more time. Just to let them know guys some one is using this number and it is not me. Reported the *****, was told straight off the bat it can't be. Once again I explain the subscriptions the sms's we are getting for somebody elses bank account. Got told this is a bank problem, you don't say. Explained I don't care if somebody out there is so stupid to share so much personal information, this is to let vodacom know somebody is using this number *****ulantly. Then I was told the number could have been recycled 15 years ago and this person maybe rembered this number only in the last 3 days. Realy!!!!!! Now that is an insult. Once again I say, just letting you know about the *****. Got told not vodacom's problem they will not even investigate. So Vodacom thank you for the shocking service, sure MTN will appreciate my bussiness more. Fyi you are loosing 5 contracts and 6 prepaid customers. All I can say is WOW.