JT
Jabulani T

1 reviews | Active since Apr 2017

04 Jan 2018, 16:02

Bad Service From Vodacom

I have been a Vodacom contract customer since 2010, I have never been treated the way I was today. Their staff lie and don't have patience towards their customers, I'm in a process of cancelling all my seven contracts with this terrible network that does not care about their customers. Very disappointed.

0
Replies (4)
JT
Jabulani T's update04 Jan 2018, 16:07
Reviewer Update
They are also making it difficult for me to cancel my contracts even though my account has credit.
Vodacom
Vodacom's reply05 Jan 2018, 06:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JT
Jabulani T's update06 Jan 2018, 22:17
Reviewer Update
Still waiting for a consultant to contact me, Vodacom is really a joke.???
JT
Jabulani T's update06 Jan 2018, 22:18
Reviewer Update
They just don't care about us customers.?