BAD service from Vodacom

<p>Hi</p> <p>I got messages from Vodacom that I owe R4000 and something. Even though my debit order is about R2000 monthly.</p> <p>I went to our Rustenburg branch and was informed that it is some stuff that did not go off with my debit order. (How is that possible why do I pay via debit order then?) Paid that with my debit card in store. About a week later my phone was disconnected, phoned them I owe another R2000. Paid that with my debit card in store as well. They said my phone will be activated again within a couple of hours. After numerous calls and going to the store twice after all of that my phone is still disconnected. Yesterday they told me in store it will be back on within a hour. It is still off!!!!!!!!!!!!!!!!!!! This is ridiculous.... I paid R8000 in one month and still do not have a phone. I want this account investigated as why I had to pay so much and I want my phone back on immediately or I will have to take actions.</p>