Bad service from Vodacom

<p>I cancelled my cellphone with Vodacom on 30/9/2016</p> <p>I got the ref Number 1/ ********** 5586 and was told my contract would cease on 31 October</p> <p>They cancelled my other number,not the one I asked for,billed me for out of package rates and when I phoned the call centre to change to what I asked for I was told they would phone back.</p> <p>No one phoned.</p> <p>I then went to a Vodacom store for help.</p> <p>I was told that they could not fix the problem and that I would again apply to stop the contract I wanted to stop in the first place and then re apply for the contract that they erroneously cancelled in the first place.</p> <p>I AM HIGHLY upset.</p> <p>Now I have 2 pre paid contracts and tried to port to other networks but was not able to.</p> <p>PLEASE CAN SOMEONE HELP ME</p>