Bad service from Vodacom

We had a contract with Autopage with a Vodacom sim card, now it has ended and we terminated the contract.<br> <br> We lost the sim card and now we trying to do a sim swap with Vodacom as the sim belongs to Vodacom and not Autopage but whenever we approach Vodacom store they keep telling us that we cannot do the sim swap with Vodacom we must go to Autopage.<br> <br> I don't understand why we should go to Autopage because the sim cars is for Vodacom, we only used Autopage for the phone.<br> <br> Please can someone assist us with this as it has been going on for 3 weeks now with no luck.<br> <br> Number in question: ***<br> <br> Kind Regards<br> Charles -***<br>