Bad service from Vodacom

<p>Bad treatment/service from Vodacom, last month receive a call from Vodacom offering me upgrade option on my contract. I took the offer hoping for better but it turns out to be the biggest mistake on my life. I was allocated 120 minutes not 250 minutes as promised and when I call Vodacom they promised to investigate and the lady confirms that she can see that I got 120 minutes. After 2 days I called Vodacom again to my surprise they said I have received 250 minutes and I made peace with it that I have ****** day light by Vodacom. Yesterday I decided to recharge via a bank internet site and somehow my airtime balance remain the same, I called Vodacom to be told that because I used bank site I should call the bank to assist me. I believe that the problem could be the bank and went to buy recharge voucher at night to my surprise my balance remains the same. This clearly mean the problem is Vodacom not the bank, I called them (Vodacom) and they are telling me that I have to wait for 14 days for my airtime.</p> <p>I started suspecting that something is wrong at Vodacom and decided to request for Itemised billing to verify the minutes used, which I got after some days. I got shocking news, according to itemised billing I only called four different numbers which is not true and the minutes also does not add up to 250 minutes. I called Vodacom and they said they will investigate and I have to wait for 14 days. This mean I will not be able to make calls for coming 14 days and yet I will have to pay for my contract in full. This is not fair at all; I have already started to look for a new service provider. #Vodacommustfall</p> <p> </p>