Bad service from Vodacom

Item: Vodacom
Rating: 1
Author: ELIZE S

I actually wanted to give no stars. Vodacom is the worst service provider. Network problems for days in our area. No internet also. Complaints are esculated and nothing further. Bottom line is....lack of maintenance. Vodacom is only interested in selling more and more contracts but can not handle the load.

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Replies (1)

Vodacom's replyOfficial

20 Dec 2023, 08:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Dec 2023, 08:08

Official