JB
Jade B
1 reviews | Active since Dec 2022
16 Dec 2025, 09:20
BAD SERVICE FROM VODACOM
1st time in years that we've experienced this bad service. Vodacom is very quick to take money but they cut your line is unavailable to put it on due to public holiday,as if it's my problem... The customer service is not even very helpful at all!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Dec 2025, 10:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Dec 2025, 10:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JB
Jade B's updateReviewer Update
16 Dec 2025, 10:39In due time? Meaning after the public holiday?
JB
Jade B's update16 Dec 2025, 10:39
Reviewer Update
In due time? Meaning after the public holiday?