Bad service from Vodacom

I have a contract with vodacom where i have 3 numbers linked and i have been trying to cancel one of the 3 contracts ***) which expired end of February. I have gone to Vodacom and was told i need to do the cancellation telephonically via the call centre. Since beginning of February i am trying, i have held on for more than a hour waiting for assistance then the call automatically disconnects. This is pathetic service, i dont want this contract and i want my monies for March and April to be reimbursed. I have even emailed the complaints dept and its two weeks now and no one is coming back to assist me.<br> <br> Can someone contact me or you leave me no choice but to take this to the ombudsman. i cannot be struggling with Vodacom wasting my time as well as resources to cancel a contract which in any event ended in February. Let my debit order be unpaid then Vodacom will be quick to cut the service?????