SM
Surur M
1 reviews | Active since Jul 2020
09 Apr 2021, 22:19
Bad service from Vodacom.
I'm only giving 1 star because I can't give 0 stars. I cancelled my contact in Januay. For 3 months after that I've been billed for R135 and I'm still being billed every month. I called 3 times to cancel my contract, but it's still not cancelled, and thats after them telling me everytime thatbitbwill be cancelled. I went into the Vodacom Canal Walk store and ask one of the employees why my contract isn't being cancelled and he told me that the only reason is that they want the money.
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Replies (1)Vodacom's replyOfficial
11 Apr 2021, 10:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
