Bad service from upgrades department
<p>I have been trying to do an upgrade on my vodacom line. Everytime I call to follow up I am told that they are sorry and it will be sorted and confirmations will call me. And guess what that never happens. Eventually I get called to do confirmation and the I am promised delivery today 13 March. When I.call to follow.up I am told a different story. The team leader who promised to call me back and promised delivery today magically dissappeared. These are some of the people I have been speaking to: Joslyn Job, Modes Chalke, Bontly Mazibuko, Sithembele Mazazi. Unfortunately I don't have all the names from the start</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
