Bad service from SalesPerson at Vodacom 4U TheGlen

I went to purchase a phone at The Glen, because it was a different make and uses a different sim card a sim swap needed to be done. It was not done. I called in ,a VERY RUDE sales man who refused to give his name, answered didn't listen to me, was busy putting me on hold, speaking to his colleagues in the background. He still didn't understand what my query was and asked for my phone numbers and put the phone down on me as I was speaking. My sim swap has still not been done and I must now drive back to the Vodacom4U store on my expense(time and money). EXTREMELY UNHAPPY WITH VODACOM 4U at The Glen Mall