1 reviews | Active since Dec 2013
Bad service from online upgrades
<p>Called in to online upgrade call centre on Friday, 10 June 2017. Upgrade was done telephonically and they assured me someone will call me by latest Tuesday afternoon to confirm the upgrade. Ive called in numerous times to the call centre and everytime they just say they will sent an email to that department marked urgent and they must call me. I am still waiting for the confirmation department to call me and I am frustrated as i need my upgrade done ASAP because my current phone is giving me problems</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team