Bad service from online chat consultant

<p>With no warning, vodacom cuts my number off . I had to call in after dealing with one of their online chat consultants, Kagiso, who ended the chat session when I was asking for help. Found out that it is apparently because my number is not rica'd. It is rica'd according to my knowledge as I did this myself a number of years ago when this requirement came in!</p> <p>Why not give people timely warnings when you are about to cut off their connectivity?!</p> <p>Train your consultants to better speak to people and give solutions rather than end chat sessions at their convenience!</p> <p>This is really an inconvenience for me especially when my number is rica'd as far as I am aware!</p>