mR
moe R
1 reviews | Active since Feb 2019
04 Feb 2019, 15:59
Bad service from Nqobile in the sales call centre
Nqobile from the call centre was very rude and arrogant on the line when i called up the call centre... Vodacom is unable to assist me with a contract from 2015 when ii have the highest ITC score than an average person in SA according to transunion... Really **** service...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Feb 2019, 16:00Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 16:00
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Feb 2019, 15:29Dear Moe,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)
Vodacom's reply05 Feb 2019, 15:29
Official
Dear Moe,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved.
Regards
Consumer Website Team(SA)