1 reviews | Active since May 2012
Bad service from Nonhlanhla at Cancellations
Nonhlanhla was completely unhelpful in advising whether my cancellation has been processed and instead hung up on me. Vodacom really needs to do a better job of training its call centre agents because its always a complete nightmare when one calls in. Rest assured I will not be taking up another contract with Vodacom after being a customer for more than 7 years!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Please accept our apology for any inconvenience caused.
We are glad to hear that your issue is now resolved.
Regards
Dc
Good Day
Please accept our apology for any inconvenience caused.
We are glad to hear that your issue is now resolved.
Regards
Dc
