Bad service from Nivesh Vodacom 4 u gateway.

Item: Vodacom
Rating: 1
Author: Ronald M

Vodacom 4 u gateway customer service is terrible. Nivesh didn't help me with a problem, I had with my internet he didn't give me any solutions but he answered a private call and left me hanging when I needed help I found it very rude and he is rude not friendly..... I think he's very unhappy with he's job. I don't recommend anyone to do business with Nivesh because he's not professional.

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Vodacom's replyOfficial

25 Nov 2024, 09:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2024, 09:59

Official