Bad Service from Hillcrest Branch, no communication at all.

I sent the below email to ***. Have not heard from them, the Hillcrest branch is not responding to my Phone calls or their What's App line.

Good day Please assist me. I am unable to access the Mobile App. I need to pay my account.

I am using a DATA sim the number is ***

Am not sure which email address I used on the application *** or *** Have attached a pic of the sim.

I can’t even remember the password I used.

Kind regards Brian Eckley Wealth Planner *** www.eckleywealthplanner.com