DP
Dimitrios P

1 reviews | Active since Feb 2016

24 Feb 2016, 17:08

Bad Service from accounts, customer care, managers

I wanted to cancel all of my contracts with Vodacom due to the continuous appauling service that I have received, firstly the customer care centre employees and managers, thereafter the accounts department employees and managers, thereafter the employees and manager at Vodaworld, as well as employee from the porting department. Simply put, basic accounting is required in order to resolve this matter.<br> <br> All I need done is to pass an existing credit which reflects on their system, I will pay the difference owed to Vodacom due to the cancellation of my contract with them after they have taken the credit off the early cancellation quotation and give the final figure in order to pay and finally get rid of this contract.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2016, 06:28
Official
Hello jimmy7777,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites