Bad service from Accounts
<p>I phoned vodacom to find out why my account was charged at the end of Feb 2017 even after cancelling the contract and paying the outstanding amounts to get it cancelled. ( was back in the beginning of Feb). while im still explaining my query to the accounts person. i get put through to the call survey, meaning the phone was put down in my ear. </p> <p> </p> <p>I unfortunatly dont know who I spoke to.</p> <p><br />I want a supervisor or accounts manager to phone me to sort this out please. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
