bad service/ **********

I Have requested for my debit order to be removed for months because i changed my banking details and was paying eft 2days ago Vodacom suspended my telephone lines because there was an arrears amount of R300 on my account when i quiried it i was told that was for each month the debit order couldnt take money after i requested 3monthsago for it to be cancelled know i must pay for something because they didnt to there job