Bad service - ***** investigation
<p>I have been using Vodacom for 17 years... I still have my first number.<br />One would think that kind of loyalty would be rewarded but no.<br />I have been trying to sort out a ***** issue with them now since 23 January 2017. Today is 16 February 2017 and my debt order will go off in 4 days... I can't have it suspended because it was sent to the bank yesterday. What am I supposed to do? No body has ever called me from the ***** department to even just say they are looking into it. For a company that specialises in providing a platform for communication... their communication s****s suck.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
