1 reviews | Active since Dec 2015
bad Service ,***** and lies
I have reported a ***** last month on the 16th of December, that a person took a contract, of a phone at Vodacom and i have reported the case and I was told to submit the affidavit, id copy and three signatures which i submitted, and ever since i have not received the feedback and i was told it will take 15 days before i can get feedback, until today they have not come back to me. case number : 1- ********** ********** and their reference number for the call reference number: EC-1J3R-30K0J3 and I have received an an sms saying someone is looking at it and when i call the contact center the status on the incident is still open and no none has looked at it . please assist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS