eE
engoepe E

1 reviews | Active since Aug 2016

21 Apr 2017, 04:30

Bad service for the past 2 months Job no. ***7

<p>I sent my phone to Vodacare in Sandton because all of my apps suddenly stopped working. My phone was sent back and forth and eventually I was told that there is nothing wrong with the phone, they even put in a new board and that I had to do a sim swap as chances are my sim is faulty.</p> <p>I did just that, buying the new sim with my own money but still the stupid phone is not working. I tested my sim on another smart phone and same thing happened. What's one gotta do to get their **** sorted!!! This is unacceptable</p>

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Replies (2)
Vodacom
Vodacom's reply21 Apr 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Apr 2017, 10:05
Official

Dear Eugene,

As discussed your query has been resolved.

Regards,

Cassandra