1 reviews | Active since Jun 2017
bad service for contract
I took a contract fro Vodacom for 2 years after a year they stopped deducting without me authorizing the cancellation but they kept on deducting money from my account ridicules amount I have tried speaking to them on telephone, e-mails but no luck, this month alone for I contract of R300 that I took back then they deducted R1561.82, now when I go out to seek credit it shows that I owe them I need this to be sorted out as this is stressing and give me a bad credit record, Vodacom is the one that owes me not the other way around. would you please assist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
