BAD SERVICE

Good Day,

I called yesterday morning regarding my network that has been down for internet since 11am on Wednesday morning, since the internet has been off my airtime and data disappeared i called in yesterday at 07h47 i was promised a call from Puleng and promised to call back soon... soon only being after 1pm and then passed the buck to her colleague

I then called at 11am and spoke to Amati i cant remember the name who promised to call back after 2 hours...

I am currently trying to call your call centre on 082 111 and have been waiting for more than 30mins for someone to answer, isnt this supposed to be a 24 hour contact centre....

its been 24 hours and no feedback this service is really bad the way i feel is to end all my contracts with Vodacom and move to another network. You promise service delivery and i havent received any...

WHERE IS MY AIRTIME AND DATA??? you cant tell me 1gig has been used in 1 day if i had no access to my internet besides my wifi at home.

my cell number is *** FA Peters I***0

Can someone Urgently call me by 9am?