SM
Sammy M

1 reviews | Active since Nov 2019

04 Feb 2026, 12:30

Bad service

Please assign a person to come and collect your router, I have had this router with me for the past 8 months, I logged a cancelation Monday. I told them to come to make sure it is collected by Friday, like I'm really annoyed with your service. Come and collect your router by Friday. Simple, they did not even email me the reference number as i requested. *** K****tso Masemola

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2026, 13:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team