KM
Katlego M

1 reviews | Active since Aug 2025

19 Aug 2025, 11:58

Bad Service

I bought a sim card from Vodacom and they didn’t provide my details to Ram logistics for delivery which lead to Ram returning the package back to them and I urgently need that SIM card.

0
Replies (3)
Vodacom
Vodacom's reply19 Aug 2025, 14:08
Official
  Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply19 Aug 2025, 14:09
Official
  Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 
KM
Katlego M's update21 Aug 2025, 10:21
Reviewer Update
After complaining, they promised to call back but didn’t. At this point I don’t know what to do because I have already paid for my order which I haven’t received and it’s been 2 weeks.