LH
Lancastor H
1 reviews | Active since May 2021
01 Nov 2023, 10:22
Bad Service
I have trying to contact vodacom for a contract I have with them. The consultants keeps dropping the phone in my ear.
I have an outstanding balance with Vodacom, however, this amount is just increasing every month. Even though payment was made.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Nov 2023, 11:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Nov 2023, 11:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LH
Lancastor H's updateReviewer Update
03 Nov 2023, 10:30Still no feedback!!!
LH
Lancastor H's update03 Nov 2023, 10:30
Reviewer Update
Still no feedback!!!
LH
Lancastor H's updateReviewer Update
06 Nov 2023, 09:51Still no feedback!!!
LH
Lancastor H's update06 Nov 2023, 09:51
Reviewer Update
Still no feedback!!!