Bad service

Literally the worst experience yet! I was due for an upgrade 2 months ago where I spoke to a consultant assisting me with therenewing of my contract. She said that they did not have any stock but they will be receiving new stock on 10 June 2020. On the 18th of June I phoned to hear how far the process of my phone being delivered was then the contract was just cancelled without any notice. They were out of stock again and I did not receive a phone as arranged through the consultant. After the renewal of my contract for the SECOND time it was said that the stock would be arriving on the 15th of July 2020. Yet again there is no stock and I am still without a phone. Very unhappy with Vodacoms poor service.