JM
Juno M
1 reviews | Active since Jul 2016
15 Mar 2021, 14:00
Bad service
Vodacom deleted my number cause I stop paying for my insurance they told me that I must get a new contract and I still don't understand why they deleted my number cause I was paying insurance on my fone which is more than 3years old
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Mar 2021, 16:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2021, 16:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Juno M's updateReviewer Update
15 Mar 2021, 16:39I want them to fix my number and suggesting options for me like getting a new contract.i don't need debts from them
JM
Juno M's update15 Mar 2021, 16:39
Reviewer Update
I want them to fix my number and suggesting options for me like getting a new contract.i don't need debts from them
JM
Juno M's updateReviewer Update
15 Mar 2021, 18:40I did speak to your legal team am tired of going back and forth with them I want my number cause I was only getting R55 airtime while I paid R250 so it's either I get my number back or you can check how many times I paid the insurance then you give me back my change or give my number back
JM
Juno M's update15 Mar 2021, 18:40
Reviewer Update
I did speak to your legal team am tired of going back and forth with them I want my number cause I was only getting R55 airtime while I paid R250 so it's either I get my number back or you can check how many times I paid the insurance then you give me back my change or give my number back