Bad service & false promises by Vodacom

Item: Vodacom
Rating: 1
Author: LUCAS M

Failing to resolve the wrong listing in a period of two week in spite of their (false) promises complicating my financial life in the process.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

31 Aug 2023, 10:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Aug 2023, 10:12

Official

LUCAS M's updateReviewer Update

31 Aug 2023, 10:54

Therea one who contacted me last time and he said he was going to clear all and talk to the legal team to fix the issue and that was the last I heard from Vodacom thus I wrote empty promises

LUCAS M's update31 Aug 2023, 10:54

Reviewer Update

Therea one who contacted me last time and he said he was going to clear all and talk to the legal team to fix the issue and that was the last I heard from Vodacom thus I wrote empty promises