BAD SERVICE/FALSE ADVERTISING/INCORRECT CHARGE

I will be cancelling the two contracts newly taken out with online store of Vodacom. They advertise Free sim and connection now I have been charged R97 on both!!!! I logged a call on with a reference number on Friday. nothing was resolved. I will reverse the debit order that have gone off on my account in the morning as well as cancelling the new contracts and the contract that is due for an upgrade. not only was this false advertising but also a wrongful charge. I even received a separate invoice where I am charged for a 3G laptop instalment, well the contract I taken out was R99 inclusive no extra charges for devises on the data. I have given Vodacom a fair chance to fix this **** service from the very start. When I phoned 111 they cannot assist me I need to speak to the non existing *** call centre from Vodacom!!!! currently I have been put on hold by the lovely Leratho as she has her hands full with a extremely upset customer 21 minutes while doing the complaint. No resolution after I finally hang up.