SM
Samantha M

1 reviews | Active since Feb 2021

23 Feb 2021, 08:43

Bad service

Vodacom is a nonsense I defaulted due to being unemployed I was owing them R638. To my surprise my number got deleted and I can’t recover it again and I really need it I’m from one pillar to another without help. I have been with them for years and jus like that without a warning or sms they jus delete the number. I need the number plz no one is assisting me from your call center and Instore. Please help I’m in need of that number here my email address: ***. The way I need my number I borrowed money to pay them what I was owning them jus to be told I can’t recover number.

0
Replies (3)
Vodacom
Vodacom's reply23 Feb 2021, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
SM
Samantha M's update23 Feb 2021, 09:05
Reviewer Update
I hope a consultant will get back to me like yesterday because I have paid what I was owning plz can I have the number back because everything of mine is registered in that number
SM
Samantha M's update24 Feb 2021, 14:50
Reviewer Update
Thank you so much...