MR
Michelle R
1 reviews | Active since Aug 2019
11 Feb 2022, 15:38
Bad Service
Woman assisting me to get a new phone because mine was ****** along with my drivers license told me to first renew drivers license before she can assist as I need ID. Told her I have always used them and she told me it didn't matter. Told me to rather go somewhere else because it was just too much work upgrading without an ID. She kept disappearing to the back office and making calls whilst busy with me. Disgusting service, rude, lazy and they will never, ever see me again
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Replies (1)Vodacom's replyOfficial
11 Feb 2022, 21:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2022, 21:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
