SG
Sipho G
1 reviews | Active since Mar 2020
17 Mar 2022, 16:07
Bad service
Vodacom has been debiting my account for over a year. I cancelled my account 2 years ago. Every time I try to block it a different one pops. I have been in contact with them regarding this matter. I received no help and no one can trace or assist. I find it very unprofessional for such a reputable company to give such lame service. I actually blame myself for trusting their services in the first place. I will never use any of their services ever. To everyone who has a contract with. Vodacom check when it expires and cancel it, if you don't they just continue to debit even if you didn't renew it.
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Replies (1)Vodacom's replyOfficial
17 Mar 2022, 20:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2022, 20:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
