SG
Sipho G

1 reviews | Active since Mar 2020

17 Mar 2022, 16:07

Bad service

Vodacom has been debiting my account for over a year. I cancelled my account 2 years ago. Every time I try to block it a different one pops. I have been in contact with them regarding this matter. I received no help and no one can trace or assist. I find it very unprofessional for such a reputable company to give such lame service. I actually blame myself for trusting their services in the first place. I will never use any of their services ever. To everyone who has a contract with. Vodacom check when it expires and cancel it, if you don't they just continue to debit even if you didn't renew it.

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2022, 20:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team