Bad service

Item: Vodacom
Rating: 1
Author: Mathapelo M

Vodacom Jabulani mall we want our phone back story that you telling us that phone was delivered to wrong person it's not our business Can I have turnaround time when will we get phone that went for repairs in July 2021

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 May 2022, 08:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 May 2022, 08:04

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Mathapelo M's updateReviewer Update

12 May 2022, 02:13

I'm tired of escalation every time
This was educated since 2020 December

Mathapelo M's update12 May 2022, 02:13

Reviewer Update

I'm tired of escalation every time
This was educated since 2020 December