SP
Som P
1 reviews | Active since Apr 2020
21 Dec 2022, 09:24
BAD SERVICE
I have been very patient with Vodacom for now going for a week and their rating should be minus stars... Their communication process is absolutely pathetic, my internet is still down and all I get is ,It's been escalated I am a local paying client and they just don't give a damn with their client base Angry client
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Replies (2)
Vodacom's replyOfficial
21 Dec 2022, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SP
Som P's updateReviewer Update
21 Dec 2022, 12:54Your statement is ludicrous
Thanks for making us aware????
Surely,You have already been made aware of the downtim for almost a week..
Will appreciate a manager to call me now and not a consultant
Thanks for making us aware????
Surely,You have already been made aware of the downtim for almost a week..
Will appreciate a manager to call me now and not a consultant
SP
Som P's update21 Dec 2022, 12:54
Reviewer Update
Your statement is ludicrous
Thanks for making us aware????
Surely,You have already been made aware of the downtim for almost a week..
Will appreciate a manager to call me now and not a consultant
Thanks for making us aware????
Surely,You have already been made aware of the downtim for almost a week..
Will appreciate a manager to call me now and not a consultant