Bad service

These people are rude, the service is disgusting and they have this thing of putting customers on hold then cut the call, then we have to call the call center again which is very heating getting though to them, eventually, you get through then have to repeat yourself to a different consultant.

My issue is with regards to my airtime disappearing whenever i make a recharge, I've called them more than 5 times today even sent a complaint via Twitter and email but still haven't gotten assisted.

The team leader by the name Maxwell made it worse, he was so rude, slow and he kept me on hold for over 40 minutes.

The fact that he's a team leader and knows nothing about customer service is shocking.

I'm very ****ed