1 reviews | Active since Jan 2019
Bad service
I am disgusted by the level of service that you practice in your business.
A *****ulent account was open under my name GAWD knows when , I have received numerous calls from MBD informing them that I did not open an account I was requested to fill in a form , complete an affidavit , send a copy of my certified ID and 3 signatures all that was done and sent to you.
Vodacom has placed me under TransUnion as someone who doesn’t pay and now this is affecting me in applications with other service providers
I have made several phone calls requesting a letter to clear my name since August till date I have not received any letter and it still reflects under TransUnion
What does a person have to do to get service and assistance
CLEAR MY NAME AND SEND ME THE **** LETTER
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
